SERVICE LEVELS AT AIRPORTS IN PERU

Services

Comprehensive monitoring of airport service levels:

– Measuring compliance with minimum airport technical requirements.

– Evaluation of service levels according to international IATA standards.

– Performing more than 300,000 specialised service measurements.

– Measurements at Jorge Chávez International Airport in Lima.

– Supervision at 13 provincial airports nationwide.

– Control and measurement of waiting times in airport processes.

– Analysis of process times in different operating areas.

– -Specialised planning of data collection work.

– Statistical exploitation of airport quality data.

– Preparation of reports with results and regulatory recommendations.