Madrid, Spain

MICROCOMPUTING SERVICES AND USER SUPPORT (CSIC)

Client

CSIC (Spanish National Research Council).

Year

2021

Key facts

Provide consistent, secure and efficient IT services that support excellence in research.

Specialised technical support, proactive incident management, and preventive hardware and software maintenance.

Services

Comprehensive microcomputing and systems support:

– Microcomputing and corporate network management.

– Specialised user support and technical support.

– Centralised management of IT incidents.

– Client workstation installation and configuration.

– IT equipment inventory management.

– Preventive and corrective hardware maintenance.

– Support for core software and corporate applications.

– Operation and Management of Information Systems.

– Workplace IT and perimeter security management.

– Network infrastructure maintenance (switches, routers, cabling).

– Updating and maintaining a corporate intranet.

– Management and updating of the institutional public website.

INTEGRITY COMMUNICATION CHANNEL

  • Data controller: TECNICA Y PROYECTOS, S.A
  • Purpose: your data will be used to process your request and provide you with our services.
  • Lawful basis for processing: the consent of the person concerned.
  • Legal rights: you have the right to know what data is stored about you, to correct it and ask for it to be deleted, as explained in the additional information available on our website.
  • Additional information: more information can be found in the ‘Privacy policy’ section of our website.