QHSE Management System
QUALITY, ENVIRONMENT, OHSE, R&D and Information Security
Environmental conservation, quality, client satisfaction, employee health and safety and innovation to improve processes, products and services, are fundamental to TYPSA Group’s commitment to society, and drive our conduct in all we do.
TYPSA Group’s Management System policy reflects this commitment and sets out the general principles that govern our activity. The System’s procedures further develop these principles and establish mechanisms and protocols that guarantee compliance with the commitment stated above.
TYPSA GROUP QHSE MANAGEMENT SYSTEM POLICY
TYPSA Group’s companies provide engineering consultancy as well as technical assistance services comprising:
Studies, reports and designs
Construction control and monitoring
Control and monitoring, supervision, works management or project and construction management of civil works, building works or MEP and telecommunications installation works, including, where applicable, managing and activating purchases and selecting contractors.
MEP and telecommunications maintenance management
Administrative record processing and statistics
Environmental inspections, chemical and microbiological analyses and testing of materials for civil engineering work.
Working in a highly competitive market, TYPSA Group’s President gives high priority to strategy management, client satisfaction, the quality of the work done, protecting the environment through sustainable development, making our products and services and the corresponding production processes more effective for our clients, and to keeping information confidential and available while safeguarding its integrity in accordance with the information management system security policies.
Our strong social commitment ensures ethical behaviour and involvement in social, labour, environmental and human rights related issues, and transparency with our internal and external stakeholders. All this while adequately communicating, promoting and protecting occupational health and safety and preventing work-related risks.
Accordingly, the Group undertakes to:
Communicate, disseminate and keep available for all internal and external stakeholders TYPSA Group's Quality, Environment, Occupational Health and Safety, R&D and Information Security Management Policy.
Identify and meet the requirements and needs of clients, study them carefully and propose the most appropriate solution from a competitive point of view and in the light of our organisation's context.
Comply with the applicable legal requirements and with the requirements that the organisation may demand in relation to its environmental and occupational health and safety aspects.
Provide continued support to clients, anticipating their problems, solving them quickly and effectively and attending any complaints or claims they may make
Establish, document, implement, maintain and continually improve a management system in compliance with UNE-EN-ISO 9001, UNE-EN-ISO 14001, UNE-EN-ISO/IEC 17025, UNE-EN-ISO/IEC 17020, UNE 166002, UNE-EN-ISO 45001 and UNE-EN-ISO 27001 standards and with any other law, regulation or rule relevant to the assigned tasks, and especially with those related to client satisfaction, the protection of the environment and the conservation of natural resources, the efficient use of energy and occupational health and safety, the design of new services, the improvement of production processes, and information security.
Protect the environment, including preventing pollution and making specific commitments as a result of the Group's internal activities or of the activities to be carried out in construction projects, and encourage recycling and reuse.
Reach and maintain the highest level of occupational health and safety protection, eliminating hazards and reducing risks, promoting any necessary preventive training and information by integrating occupational health and safety into all activities and decisions involved in all technical and production processes, making it a responsibility of each and every one of us in the TYPSA Group, ensuring that workers can consult and participate in all areas of health and safety at work, taking any necessary remedial, repair or compensatory health and safety measures.
Give preference to TYPSA Group suppliers who routinely apply quality and environment systems in accordance with international standards ISO 9001, ISO 14001, ISO 45001 and ISO 27001.
Promote our employees' sense of responsibility with regard to the service offered to the client and to the quality of our work, our concern for the environment, occupational health and safety and security information best practices.
Control and assess the continued improvement of quality, environmental behaviour and occupational health and safety at TYPSA Group.
Encourage the development of R&D projects focused on improving productivity, adapting processes to constant technological changes, ensuring that internal creativity is put to good use and motivating our employees.
Put into practice the concepts and principles for information management established by ISO 19650 in connection with buildings and civil engineering works when using BIM (building information modelling), applying standards, methods and procedures equivalent to stage 2 BIM maturity, incorporating, maintaining and improving the relevant BIM methods and procedures within our management system, implementing the relevant technology tools, and educating and training our staff for the use of the said standards, methods, procedures and tools across our organisation in a uniform manner.
Provide the technical and human resources needed to meet the above goals.
Document and characterise goals and objectives on quality, the environment, occupational health and safety, R&D, and information security, aimed at making our processes more efficient, satisfying our clients, managing risk, controlling and reducing the environmental impact of our activities, promoting occupational health and safety, and reviewing the degree of compliance every year.
Provide an Information Security reference framework that guarantees the protection of Information and Communication Technologies to safeguard the confidentiality, availability and integrity of information.
Review the Policy every year to ensure it suits TYPSA Group's purpose.
TYPSA Group’s Policy aims to increase its competitiveness, earn the trust of its clients and stakeholders, satisfy its employees through a sense of belonging and through the quality of the work done, promote and ensure occupational health and safety and help improve social and environmental conditions for the whole of society.
Chief Executive Officer and Chairman of the Board
INTEGRATED MANAGEMENT MANUAL
For many years, TYPSA Group has had an integrated management system in place based on international standard requirements. The system is consistently and systematically applied to all our work.
The Integrated Management Manual is the vehicle for implementing the system. The Manual provides a framework to coordinate the rigorous fulfilment of contractual requirements in strict compliance with applicable procedures and technical guidelines in order to ensure appropriate internal monitoring, verification, validation, audit and recording processes.
Certifications and approvals
TYPSA Group is aware of today’s climate change problems and of the impact of greenhouse gas emissions. When considering the environmental and sustainability aspects of our projects we prioritise the study of emissions and measures to reduce them.
In addition, we calculate the carbon footprint generated by our own activity as a consulting and engineering firm. Since 2013, TYPSA’s carbon footprint in Spain has been calculated and verified according to ISO 14064 scope 1, 2 and 3.
In addition, all TYPSA’s carbon footprints are registered in the carbon footprint, offset and CO2 removal projects register at the Spanish Ministry for Ecological Transition, and was the first engineering company in Spain to receive the carbon footprint reduction and calculation stamp in 2016. We continue to reduce our GHG emissions, which the stamp obtained for 2019 demonstrates.
All TYPSA subcontractors are subject to evaluation of the work contracted. On completion, works are evaluated based on deadline and quality criteria. Unsatisfactory results are grounds for supplier exclusion. This final evaluation is kept in each supplier’s file, which can be consulted by the entire organisation.